Benchmarking Report

The BMMA publishes a semi-annual benchmarking report, which includes broadband penetration, churn, and growth. The Benchmarking Committee regularly reviews and updates this criteria to keep it current and relevant. Participating companies receive a detailed copy of the report; highlights of the report are shared with the entire membership at our Annual Meeting and Fall Workshop. The BMMA acts as a clearing house, providing normalized and anonymous results to participating members.


Currently benchmarked criteria:

Total broadband penetration
Penetration by speed (low, medium, high and ultra high)
Penetration by technology (DSL, fiber, dry loop/naked DSL)
Total Churn
Controllable Churn
Non-Controllable Churn
% Non-Pay Disconnects